FAQ

FAQHere you can view the FAQ or Frequently Asked Questions. Please read through this before emailing us.

Q: Why I can not visit my camera roll? Old version can do this! A: App Store doesn't allow any operation to external directory now. So, we removed the functionality.

Q: I've uploaded small and simple documents in the formats of RTF and Discover still won't let me view them. A: Some file formats are not supported on the iPhone/iPod Touch, read Viewing.

Q: How to download files from iPhone to PC using Discover? A: In WebDAV drag the file you want from your iPhone to you Desktop or other folder. In you browser click on the file you want the press download.
Q: I can't upload any file of my PC to iPhone using new version of software. I do it in the same way like with old version but anything happens. A: Read the WebDAV and Browser section of Discovers Help system.
Q: I see folders but do not see a way to upload or download. A: Currently Discover only supports upload or download a single file

Q:How to remove advertisement? A: Buy the full version of Discover, named as Discover Pro
Q: The password protection on iPhone side does not yet work properly. A: Try re-configuring the password. Or re-install Discover and try again.
Q: Language support for Discover.( Traditional Chinese, Spanish, French etc.) A: At this point Discover does not support other languages besides English and Simplified Chinese.
Q: I'm getting a blank screen when I start up Discover. A: It is a old bug of Discover 0.9.5, please update to latest version of Discover
Q: Our office wifi does not allow me to connect for security reasons (different subnets), USB cable transfer would be great. A: This may be released in future versions.
Q: I try to Map Network Drive I get a "The network path http://192.168.1.100:8888 could not be found" error. A: Go back into Discover and Press the Green dot and see if the two Network Paths match.