OneSimCard Menu Help
Install APNRecharge from Web account – Top-up your SIM card using your stored online credit card or from your 1SIM FUND. You will be prompted to enter a 4-digit PIN. For a credit card recharge – enter last 4 digits of the credit card. For a 1SIM FUND recharge – enter the 4-digit PIN you created in your 1SIM FUND menu.
Recharge with 10-digit PIN – Top-up your SIM card using the 10-digit PIN purchased from a OneSimCard distributor.
Forward Calls – Forward all calls made to your OneSimCard phone number to another phone number.
Remove Call Forwarding – Cancel call forwarding.
Activate/Deactivate Free calls from Skype – Skype users can call you at no cost to them by activating this feature and entering a special dialing code. Your SIM balance will be charged a small per min fee to receive these calls. For more info go to www.ones.im/faq
Buy Discount SMS – Europe - Activates Discount SMS package for zone Europe. $0.99 will be deducted from your SIM card balance and the discount rate is good for 100 days. Discount rate is $0.15 per text message and includes Austria, Azores, Belgium, Bulgaria, Canary Islands, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Netherlands, Norway, Poland, Portugal, Reunion Island, Romania, San Marino, Slovakia, Slovenia, Spain, St. Barts, St. Martin (French), Sweden, United Kingdom.
Buy Discount SMS – Turkey – Activates Discount SMS package for zone Turkey. $0.99 will be deducted from your SIM card balance and the discount rate is good for 100 days. Discount rate is $0.25 per text message.
Buy Discount SMS – Egypt - Activates Discount SMS package for zone Egypt. $0.99 will be deducted from your SIM card balance and the discount rate is good for 100 days. Discount Rate is $0.25 per text message.
Buy Discount SMS – Russia - Activates Discount SMS package for zone Russia. $0.99 will be deducted from your SIM card balance and the discount rate is good for 100 days. Discount Rate is $0.15 per text message.
Discount SMS Status – Check the status of any active Discount SMS packages
Buy Discount Calls in Europe - Activates Discount Calls package for Europe and Turkey. $3.99 will be deducted from your SIM card balance and the discount rate is good for 30 days. Discount rate is $0.29 per minute starting with the second minute and is applicable from the following countries: Austria, Azores, Belgium, Canary Islands, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Isle of Man, Italy, Jersey, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Turkey and U.K.
Discount Calls Status – Check the status of any active Discount Calls package
Buy EU data 100 MB - 7 days – Activates 100MB Weekly Data package for EU countries. $29.95 will be deducted from your SIM card balance. Weekly Data Packages are valid for 7 days after activation. If used up within 7 days time period, a new Data Package can be purchased again immediately. Data Packages apply when roaming in the following countries: Aland Islands, Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, St. Barts, St. Martin, Svalbard, Sweden and UK.
Buy EU data 200 MB - 30 days – Activates 200MB Monthly Data package for EU countries. $49.95 will be deducted from your SIM card balance. Monthly Data Packages are valid for 30 days after activation. If used up within 30 days time period, a new Data Package can be purchased again immediately. Data Packages apply when roaming in the following countries: Aland Islands, Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, St. Barts, St. Martin, Svalbard, Sweden and UK.
Buy EU data 500 MB - 30 days – Activates 500MB Monthly Data package for EU countries. $99.95 will be deducted from your SIM card balance. Monthly Data Packages are valid for 30 days after activation. If used up within 30 days time period, a new Data Package can be purchased again immediately. Data Packages apply when roaming in the following countries: Aland Islands, Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, St. Barts, St. Martin, Svalbard, Sweden and UK.
Call to 24/7 Global Concierge - The OneSimCard Global Concierge service is available 24/7 with one phone call. Get expert help with reservations, language translation, business services, legal and emergency assistance anytime day or night.